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Training Course Available
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Transaction Quality Excellence
Course Highlights:
India’s first CPD approved Transaction Quality Course
Course Highly recommended by industry experts
Highly Experienced trainer
Cost designed for quality analysts, team leaders & quality control aspirants
Quality Structure is tried and tested and successfully implemented
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Cost INR
8500/- + GST
Course Duration
3 Days
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Course Outline
Introduction to Quality and monitoring methods
Understanding DPMO, Defects, CSATs
QA Roles and Responsibilities, defining KRAs
QA capacity and workload distribution
Creating evaluation sheets, checklists and sample size calculation methodology
Feedback & Coaching, Resolving conflict
Calibration methods , variance calculation & reports
7 QC tools and correlation analysis
Flow charts and process mapping
RCA and CAPA
Creating Reports
Quality Governance
Undertaking Improvement projects, PDCA
Client and stakeholder management skills
For more information about the course, Please submit your details in this form.
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